Troubleshoot why your employee has not accrued Public Holidays

This article will help you troubleshoot options as to why an employee didn't accrue a Public Holiday.

If my employee did not accrue Public Holidays 

• The accrual has been manually switched off in the Public Holiday config on the Staff Profile

• The accrual was disabled in the "Contract Changes" section

• A casual, part-time variable or full-time variable employee who has not worked more than 40 hours in the last 5 weeks.
  How is the Public Holiday paid, if my casual employee did not work on the day?

If my employee did not accrue the correct Public Holidays 

• Double check the employment standard contract hours within Employment > Contract section against the contracted hours within the Contract Changes section.  
• If these areas differ, the system will accrue based on the hours within the Contract Changes. 

Negative Public Holiday balances

• If the employee has a minus balance in the Public Holiday accrual balance 
  Can your Public Holiday accruals go into minus figures?