Troubleshoot why your employee has not accrued Public Holidays

This article will help you troubleshoot options as to why an employee didn't accrue a Public Holiday.

If my employee did not accrue Public Holidays 

• The accrual has been manually switched off in the Public Holiday config on the Staff Profile

• The accrual was disabled in the "Contract Changes" section

• A casual, part-time variable or full-time variable employee who has not worked more than 40 hours in the last 5 weeks.
  How is the Public Holiday paid, if my casual employee did not work on the day?

If my employee accrued a different Public Holiday balance to their colleagues on the same contract type

• The hours listed in the "Contract Changes" may not match the hours in the "Std (Contracted) Hours". If this is the case, the employee will accrue the Public Holiday balance based on the hours listed in the "Contract Changes".
• To amend this, you will need to update the hours within the employment details to match those in the contract changes. 

Negative Public Holiday balances

• If the employee has a minus balance in the Public Holiday accrual balance 
  Can your Public Holiday accruals go into minus figures?