The property dashboard is a dedicated area within the system where you can get an at-a-glance view of how your property is performing on any given day. Think of it as your own personalised snapshot of operations — from incidents and maintenance to visitors and shift notes.
Because every role is different, the dashboard is fully customisable. You choose which widgets to display, so you only see the information that is relevant to you.
To open the dashboard, select "Property Dashboard" from the main menu.
Setting Up Your Dashboard
When you first open the dashboard, it will appear blank. This is normal. You will need to set it up to show the widgets that matter to you.
- Select Customise in the top right corner of the screen.
- A pop-up window will appear showing all the widgets available to you.
- Browse the categories on the left side of the pop-up.
- Select the widgets you want to add to your dashboard.
- Your dashboard will update to display your chosen widgets.
📌 Note: You will only see the categories and widgets that your account has access to. If you expect to see something that is not there, speak to your manager or system administrator.
Available Widgets
Below is a full list of the widgets you may see, organised by category.
🚨 Incidents
Use these widgets to monitor incidents logged at your property.
- Ambulances - tracks ambulance callouts recorded on the system
- Goodwill gestures - shows individual goodwill gestures logged
- Goodwill total - shows the combined total of goodwill gestures over the selected period
- Incidents over time - displays how incidents are trending across your chosen date range
- Unsigned - shows any incident reports that have not yet been signed off
📝 Shiftnotes
Use these widgets to keep track of communication across shifts.
- Average shift notes by day - shows the average number of shift notes created per day
- Shift notes by day - highlights which days generate the most shift notes
- Shift notes by department - shows which departments are logging the most notes
- Shift notes by user - shows which team members are most active in logging notes
- Shift notes over time - displays the volume of shift notes across your selected date range
- Shift notes total - shows the total number of shift notes created in the selected period
✅ Checklists
Use these widgets to stay on top of task completion across your team.
- Checklist backlog split - breaks down outstanding checklists by type or area
- Checklists due today - shows checklists that need to be completed today
- Overdue checklists - highlights any checklists that have passed their due date
🛎️ Concierge
Use these widgets to monitor guest requests and concierge activity.
- Items in concierge - shows the number of items currently being managed
- Latest concierge items - displays the most recently logged concierge requests
🔍 Lost and Found
Use these widgets to track lost property at your venue.
- Latest lost items - shows the most recently logged lost property
- Lost items - gives an overview of all lost items recorded in the selected period
🏨 Visitors
Use these widgets to monitor who is coming in and out of your property.
- Latest visitors - shows the most recently logged visitor entries
- Visitors in the building - displays who is currently signed in on site
🔧 Maintenance
Use these widgets to track the status and health of maintenance activity across your property.
- Maintenance doing tasks - shows tasks that are currently in progress
- Maintenance done tasks - shows tasks that have been completed
- Maintenance health score - gives an overall score indicating how well maintenance tasks are being managed
- Maintenance status breakdown - shows a breakdown of all tasks by their current status
- Maintenance tasks by status - a detailed view of tasks grouped by status
- Maintenance todo tasks - shows tasks that are logged but not yet started
- Maintenance top categories - highlights the most common types of maintenance requests
💡 Tips
- You can revisit Customise at any time to add or remove widgets as your role or responsibilities change.
- If a category does not appear in the pop-up, your account may not have access to that area. Contact your manager to request access if needed.
- Use the date range selector at the top of the dashboard to filter the data shown across your widgets.