- Using the mega menu, navigate to "Incidents"
- Your default view will be the "Incidents List"
- To log an incident which has taken place within your property, navigate to the top right and click "Add Incident"
- You will be redirected to the incidents building page
- Using the dropdown menu, select the Type of Incident that has occurred.
- Using the next dropdown menu, select the incident category
- Choose the location of the property where this incident occurred.
- You will need to select the incident class and provide the date and time of the incident.
The time should always be entered in 24 hour format.
- You will now need to enter the Location of the Incident and check the box as to whether there is a photograph of the location for the record.
- If you are the one completing the form, please select your name from the dropdown
Any fields that appear in grey will auto-populate once the employee name has been selected from the dropdown menus.
- Select the manager on duty from the dropdown list
- You will need to add the information of the person who received the report of this incident. Again, please ensure to add the time in 24-hour format.
- In this section, you will need to add the details of the person affected by the incident which includes their personal details.
If you have selected the Incident Type as "Employee Liability Incident", then you will need to fill only need to select the employee name from the dropdown list and the rest of the fields will auto-populate based on the information within their staff profiles, provide their return date and tick whether a doctors cert was provided.
- Provide a detailed breakdown of what happened during the incident. The more information you can input here, the better in case further investigation is required.
- Document the details of the injury, in terms of the area and severity. You have the optional tick box to state whether there were any signs of injury that may not have been reported by the
- Enter the First Aider information, if applicable
- Provide the hospital/ ambulance information, if applicable
If a third party contributed in any way to the incident, please enter their details below
- If there were any witnesses, please enter their information
- If you provide a gesture of goodwill, please provide the details
- Add any additional comments, if applicable
- If a claim has been made, please document the details once received
Section N should only be used by senior management; once the incident is signed off and the information available.
- Add any attachments relating to the incident such as CCTV footage, witness statements, injury statements and any photographs of injuries or locations.
- Once complete, click Save
- Your incident report will now appear in the incidents list on your default view
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