How do you access videos within an Incident Report?

Mastering Video Retrieval in Incident Reports: Effortless Access and Download for Comprehensive Reporting

In the realm of incident reporting, access to video evidence can be a pivotal element for understanding and resolving issues effectively. In this article, we'll guide you through the process of mastering video retrieval within incident reports

• Using the mega menu, navigate to Incidents 

• Your default view will provide a list of all incidents that have taken place in your property. 
  
• To review or action an incident, click on the eye icon under "Action" 
  
• This will direct you to a popup containing all information logged on the specific incident 
  
• If any attachments such as videoed CCTV footage from the incident have been uploaded you will be able to see them by scrolling to the bottom of the incident report
• Under "Attachments" you will see a blue link 
• Using your mouse, right-click the link so you see a menu appear 
• Select "Save Link As... " 
  
• It will prompt you to select a folder or area to save the link into
• Select the appropriate location
  
• Save
• Once selected, you will see a download populate along the bottom of your screen
  
• When the download has been completed, open up the area in which you have saved the link. For this example, we have saved it down to "Downloads"
• Click on the file within the folder and it will open in the default media player on your computer