Efficient Collaboration, Seamless Interaction – Unlock the Full Potential of Work-Integrated Chat on Your Mobile Device
In the ever-evolving landscape of professional communication, the integration of mobile chat applications has become a cornerstone for efficient collaboration within the workplace. Imagine a platform that combines the convenience of popular messaging apps with the security and productivity features required for a professional setting. In this guide, we'll delve into the intricacies of navigating the chat features of Alkimiis mobile app, empowering you to streamline communication, enhance collaboration, and ultimately transform your mobile device into a centralized hub for work-related interactions. Whether you're new to the app or seeking to maximize its capabilities, this article is your roadmap to unlocking the full potential of professional messaging on the go.
Click on your device type to proceed to the relevant section
Android Device
Explore our quick links
Navigation
- When you log onto the app it will default to your home page. Here you will the site you are currently in, a list of your favourite tools and your most recent notifications.
Your favourite tools will be based on your Alkimii access level and may differ depending on your permissions.
- Along the bottom, you will have a navigation bar where you can access your chat, newsfeed, my schedule (leave requests & roster) and the more option.
- To chat with an individual or group, simply click on "Chat" in the navigation bar at the bottom.
- To quickly locate an existing chat within your conversation list use the search bar function located at the top of the screen.
- If you have not messaged a person before, you can create new chats by searching the person's name using the search bar function and simply clicking on it. The below screen will appear and you can begin your conversation.
Tools within the Chat
- Within the chat, you will have a variety of tools available.
- You can use the text box to type out your message or use the mic icon to send a voice note to the chat. All messages will be time-stamped with the date displayed when the first message of that date is sent.
- If you wish to send a voice note, click on the mic and record your audio. If you need to cancel the recording for any reason, simply swipe the blue mic bubble left.
- Before sending the audio, you will be asked to confirm you wish to send the audio message. Click "Send Audio" to confirm. Otherwise, you can select cancel.
Kindly note that audio messages exceeding 4 minutes in duration will not be accepted due to their extended length
- If you need to copy, edit or delete messages, simply press and hold down on your message. Along the top, you will see 3 icons. To action choose from the options available. To copy use the double page icon, to delete use the bin and to edit use the pencil.
- If you or another user does delete a message, this message will appear in the chat for reference.
- You can add pictures, videos or documents to your message either using your camera or gallery. Simply click the paper clip icon to the left of the message box select the option and click on the item you wish to add by holding down on it. You will then be able to add text to the message box if applicable before sending the attachment.
Direct Reply
It's easier than ever to keep track of different threads and conversations within a larger chat with direct message replies.
- Within the mobile app, open up the chat group or direct message. Press and hold down the message you would like to reply directly to.
- When you hold the message, the following action options will appear
- "!" will report the content
- The arrow will reply direct
- The double page will copy the message
- When you click on the arrow, the message you are replying directly to will appear above your response field.
- When you send your response, it will appear with the quoted message above it.
Reactions/Emojis
- If you would like to react to a message, you can use an emoji. Simply press and hold the message you would like to react to, and 6 emoji reactions will appear. Select the one you wish to use.
- This emoji reaction will appear under the message once selected
To change the emoji, press and hold down the message again and choose accordingly. - Within a group chat, you can view the number and type of reactions to the message
iOS Device
Explore some quick links
Navigation
- When you log onto the app it will default to your conversation list. You can also locate it along the bottom of the screen, as the first icon on the left.
- To chat with an individual or group, simply click on the chat line item.
- To quickly locate an existing chat within your conversation list use the search bar function located at the top of the screen.
- If you have not messaged a person before, you can create new chats by searching the person's name using the search bar function and simply clicking on it. The below screen will appear and you can begin your conversation.
Tools within the Chat
- Within the chat, you will have a variety of tools available.
- You can use the text box to type out your message or use the mic icon to send a voice note to the chat. All messages will be time-stamped with the date displayed when the first message of that date is sent.
- If you wish to send a voice note, click on the mic and record your audio. If you need to cancel the recording for any reason, simply swipe the blue mic bubble left.
- Before sending audio, you will be asked to confirm you wish to send the audio message. Click "Send Audio" to confirm. Otherwise, you can select cancel.
Kindly note that audio messages exceeding 4 minutes in duration will not be accepted due to their extended length
- If you need to copy, edit or delete messages, simply press and hold down on the message. Under the message, you will see 3 actions. Choose from the options available.
- If you or another user does delete a message, this message will appear in the chat for reference.
- You can add pictures, videos or documents to your message either using your camera or camera roll. Simply click the paper clip icon to the left of the message box and select the image or video. Once satisfied, click "Apply" in the bottom right. You will then be able to add text to the message box if applicable before sending the attachment.
Direct Reply
It's easier than ever to keep track of different threads and conversations within a larger chat with direct message replies.
- Within the mobile app, open up the chat group or direct message.
- Press and hold down the message you would like to reply directly to. Beneath the message, you will see 3 options appear
- Reply
- Copy
- Report
- When you click reply, the message you are replying directly to will appear above your response field.
- When you send your response, it will appear with the quoted message above it.
Reactions/Emojis
- If you would like to react to a message, you can use an emoji. Simply press and hold the message you would like to react to, and 6 emoji reactions will appear. Select the one you wish to use.
- This emoji reaction will appear under the message once selected
- To change the emoji, press and hold down the message again and choose accordingly.
- Within a group chat, you can view the number and type of reactions to the message
Are you having trouble with your App? Try the below troubleshooting
✔️ Update your phone software in your settings
✔️ Update your app in the Apple App Store
TOP TIP: Set your apps to Auto Update!
✔️ Make sure your Camera and Gallery permissions are turned on to ‘Always Allow’ or ‘While using App’
✔️ Make sure your notifications are turned on in your phone settings.
✔️ Go to the notifications section of the profile in your MyAlkimii App and turn on the notifications.