Boosting Employee Retention with Alkimii
CS Tips & Tricks on how you can boost employee retention using Alkimii.
Employee retention continues to be one of the biggest challenges across the hospitality industry. Creating a positive, engaging, and rewarding workplace experience is key to keeping your team motivated and committed. Here are some simple but powerful ways you can use Alkimii to enhance employee experience and improve retention across your property.
💬 Check-ins
Regular check-ins provide employees with a consistent opportunity to connect with managers, share feedback and feel heard. By using Alkimii Check-ins, you can build stronger relationships, identify concerns early and support employee development, helping your team feel valued and supported.
Tip: Schedule regular, structured check-ins with your team
Trick: Go beyond performance - focus on wellbeing and engagement
Examples of questions to ask:
- “How supported do you feel in your role right now?”
- “Is there anything making your job more difficult than it should be?”
- “What’s one thing we could improve this month?”
- “Do you feel recognised for your work?”
Consistent, meaningful conversations help you spot issues early and show employees they’re valued.
🎉 Moments
Recognising milestones, achievements, and everyday wins plays a huge role in employee satisfaction. With Moments, you can easily celebrate birthdays, work anniversaries and team successes, creating a culture of appreciation that encourages employees to stay longer and feel more connected.
Tip: Celebrate more than just the big milestones
Trick: Make recognition frequent and visible across the team
Examples of Moments to share:
- Birthdays and work anniversaries
- A simple “Great job” shoutout after a busy shift
- Team achievements (e.g. hitting targets, great guest feedback)
- Welcoming new starters
- Personal milestones (graduations, wedding anniversary etc)
Small, regular recognition builds a strong sense of belonging.
📊 Surveys:
Understanding how your employees feel is essential for retention. Surveys and quick polls allow you to gather real-time feedback, measure engagement and take meaningful action. When employees see their voices leading to change, it builds trust and loyalty within your team.
Tip: Ask for feedback regularly (not just once a year!)
Trick: Mix quick polls with deeper surveys and always act on results
Examples of survey topics/questions:
- Employee satisfaction: “How happy are you in your role?”
- Management support: “Do you feel supported by your manager?”
- Work-life balance: “Are your working hours manageable?”
- Career growth: “Do you see opportunities to progress here?”
- Open feedback: “What’s one thing we should start/stop/continue doing?”
🏆 Awards
Recognition is one of the most effective retention tools. Use Awards to highlight top performers and reinforce positive behaviours. Celebrating success publicly boosts morale and motivates others, contributing to a more engaged workforce.
Tip: Make recognition visible and meaningful
Trick: Link awards to your company values and behaviours
Examples of awards you can run:
- Employee of the Month
- Team Player Award
- Customer Service Star
- Going the Extra Mile
- Rising Star (for new employees)
- Living Our Values Award
💰 Bulk Update Pay Rates:
Competitive pay remains a critical factor in retaining staff. Our Bulk Update Pay Rates feature makes it easier than ever to adjust wages across your workforce in just a few clicks.
Tip: Stay ahead of market changes and wage updates
Trick: Use Bulk Update Pay Rates to quickly implement increases across roles or departments
Examples of when to use it:
- Minimum wage increases
- Annual pay reviews
- Department-wide pay alignment
- Rewarding high-performing teams with increases
Keeping pay fair and competitive is a key factor in retaining your team.
💡Top Tip: Sign up to Alkimii Benchmark to compare your company's average pay rates compared to the national average.
💡 Final Thought
Retention isn’t one big initiative - it’s the small, consistent actions that make employees feel valued every day. By combining communication, recognition, feedback, and fair pay, you create a workplace people don’t want to leave.