What should I do if I accidentally delete an auto-rostered shift?

This article will provide you with the solution available if you accidentally delete an auto-rostered shift.

1. You have accidentally deleted an auto-rostered shift 

If you have accidentally deleted a small number of auto-rostered shifts it would not be worthwhile to re-run the auto-roster tool as this would be more time-consuming. 

Instead, we would advise that you follow the below steps to re-add the deleted shifts. 

  • In Team, go to "Payroll" then click " Week Costs"
    Week Costs 
  • In the week costs screen, click on "Reports" 
  • In the calendar function, use the date picker to select the week when the Public Holiday is due to fall. 
  • Download the "shift audit for this week" report. This will allow you to check what shift was initially added for the employee
  • Open the report and navigate to "Deleted Shifts", here you will see a list of all the deleted shifts for the week
  • Check the "Shift Start" and "Shift End" times within this report
  • Next, navigate to your week's roster screen which is found under "Roster" along the top navigation bar
  • Locate the employee you wish to roster the public holiday shift for, using either the "All" screen or the department selector along the bottom of your screen
  • Click on the date within the roster for the employee
    • Under "Type" ensure you select Bank Holiday
    • Enter the shift start and end time based on the shift audit deleted shift information 
    • Leave a "Note" to flag that the auto-rostered shift was deleted and has been manually added
    • Save 

If you are a TeamPro customer, please ensure that you re-freeze the forecast in order for the shift to appear on the roster application. 

2. You have accidentally deleted multiple auto-rostered shifts

If you have accidentally deleted a large portion of the auto-rostered shifts it would be more efficient to re-run the auto-roster tool as opposed to manually adding in multi-auto-rostered shifts. 

Follow the steps in the below article to re-run the auto-roster tool