Utilising the Incidents Dashboard for Comprehensive Site Safety Management
Keeping track of all incidents and accidents on your site is crucial for maintaining a safe and efficient working environment. The Incidents Dashboard within Alkimii provides a comprehensive overview, allowing you to monitor, review, and analyse all reported incidents and accidents at a glance. This article will walk you through the steps to access and navigate the Incidents Dashboard, ensuring you can effectively manage site safety and make informed decisions based on real-time data.
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Dashboard Filters and Saved Views
- The filter options can be selected using the dropdown menus, ticking the checkbox or selecting date ranges.
- These filters include date ranges, incident categories and types. You can also select the site or multiple sites within your organisation for a full overview, enhancing your incident management. Once ticked within the initial filters dropdown menu, these options will populate across the top navigation bar.
- To save any filtered searches for future use, click on the three vertical dots to the far right of the filters and select "Save Current View".This will prompt you to add a title for your saved view, and all applied filters will appear below. You also have the option to set this as the "default" by ticking the checkbox. Click "Save" to create.
For example, if you want to monitor public liablity incidents that occur in a specific location you can assign these filters and save this view.
Incidents/ Unsigned
These boxes are interactive. They show the total number of "Incidents" at the site, as well as the number of "Unsigned" Incidents. Clicking on either box will take you to the Incidents List view with the appropriate filters already applied.
Goodwill Gesture/ Goodwill Total
A goodwill gesture is an act of kindness or a small compensation given to a guest to enhance their experience or resolve an issue.
These boxes show the total number of goodwill gestures offered within the selected date range, followed by the total value of those gestures. This information is recorded in the incident report and displayed on this dashboard.
Ambulances
If an incident requires an ambulance to attend the scene, it will be recorded in the incident report. The number shown here represents the total number of times an ambulance has been onsite within the selected date range.
Type
There are two types of incidents: Public and Employee. When creating an incident report, selecting one of these options is mandatory. The piechart provides an at-a-glance view of the number of each type of incident for the selected site during the chosen date range.
This information is useful for a hotel or hospitality business as it helps identify trends and areas of concern, enabling better allocation of resources, staff training, and preventive measures to enhance safety and service quality for both guests and employees.
Locations
The Locations will be set up during your initial configuration with Alkimii. These refer to generic areas around your site and must be selected when creating an incident report, as it is a mandatory field. You can provide more specific details within the report.
For example, you might select 'back staircase' as the location where the incident occurred. However, when adding the incident details, you can specify that the incident took place on the back staircase between the 3rd and 4th floors.
The chart provides an at-a-glance view of locations that may require further intervention to reduce the number of incidents occurring. This information is valuable for identifying problem areas and implementing targeted measures to enhance safety and prevent future incidents.
Category
The categories will also have been set up during your initial configuration with Alkimii. These categories specify the category of incidents that have occurred, ranging from trips and falls to burns and cuts to bedbugs. Proper categorisation of all incidents is essential for richer reporting data.
Selecting the right category helps in identifying recurring issues, implementing targeted prevention strategies, and improving overall safety and service quality in the hospitality environment. Accurate data also aids in compliance with health and safety regulations and enhances the effectiveness of staff training programs.