A Step-by-Step Guide to Enhancing Your Security and Convenience
To enhance both security and user convenience, we are excited to introduce a feature that allows you to approve your web app login requests directly through your mobile app. This seamless integration ensures that you can easily verify your identity and gain access to your account using the notification on your mobile device. In this guide, we'll walk you through the simple steps to set up and use this feature, making your login process more secure and efficient than ever before.
If you wish to opt out of using the in app authenticator, you will need to contact our customer success team at hello@alkimii.com
Please make sure that you have signed into your account on your mobile device to ensure that you receive the notification successfully.
- Open Alkimii on your web browser
- Enter your email address linked to your Alkimii account followed by your password
- Click "Log me in"
- You will be presented with a screen directing you to continue to your mobile app where you can approve your login request or if you have not tried to log in you can also decline the request.
- A push notification will appear on your mobile device.
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If you have a smart watch you will also view the notification. If you have an Apple Watch, you will be able to approve directly from here.
- If you do not receive the notification, don't worry you can also access "Login Requests" from the "More" menu on the app.
- If you have any outstanding login requests, you will see "Pending"
- To approve, simply click on the login request and press" Yes, Continue"
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- If you did not attempt to log in to your account, press "No, it's not me". This will decline the request keeping your account safe and secure.