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How to reset your password on the Alkimii Phone App?

This article will help you to reset your password on the Alkimii Phone App.

  • Open myAlkimii App on your Phone. 
  • Enter the email address associated with your Alkimii account. 
  • On your login screen navigate to "Forgot Password" 
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  • You will have the option to either "Reset Password" or use the "Quick link Login" to access your account. 
  • If you choose the 'Quick Link Login' option, an email will be sent to your registered email address. Simply click the link on your mobile device to log in
  • You may be prompted to select a 'default browser.' Once selected, you may also need to set the Alkimii app as your default option.
  • This process will sign you into your account automatically, with no need to reset your password. 

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  •  Alternatively, select "Reset Password" to change your account password. 
  • an email will be sent to your registered email address. Simply click the link on your mobile device to log in
  • This will redirect you to your mobile web browser where you can reset your password. 
  • Please ensure the new password has complied with the checks. These will appear in green if the password is satisfactory. 
    • Enter your new password
    • Retype this password (confirm password)
    • Update 
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If you are still experiencing issues, please contact us at hello@alkimii.com