How to Report Content on the Alkimii Mobile App?

Creating a safe and respectful digital environment is paramount in today's interconnected world. This guide is tailored to empower users with the knowledge and tools to report inappropriate content within the chat feature of our mobile app. Whether you've encountered messages that violate community guidelines, or you simply want to contribute to fostering a positive online space, this article is your go-to resource.

Android

If you wish to report a message within a group chat or direct chat they will need to open the chat on the Android device.  Locate the message they find inappropriate and click on the three dots to the right of the message. This can include images, documents, voice notes or text.  You will see the option to either report the content (i), directly reply to that message or copy that message.  Once the content has been reported, a HR Manager will be able to review the message and deem it inappropriate or appropriate.

iOS 

If you wish to report a message within a group chat or direct chat they will need to open the chat on the Android device.  Locate the message they find inappropriate and click on the three dots to the right of the message. This can include images, documents, voice notes or text.  You will see the option to either directly reply to that message, or copy that message or report the content.  Once the content has been reported, a HR Manager will be able to review the message and deem it inappropriate or appropriate.

⚠️ Important:
Even if a comment has been deleted and shows as "This message was deleted", it can still be reported. The HR team will still have access to the original content of the message and will be able to review it as part of the report.