How to navigate the HR Queue in HR Automation?

  • Access HR Automation via the Mega Menu 
  • Your default view will be the "HR Queue" with a list of all packs with the status of "Approval Required". You can amend your default view or save views on this screen. 
  • In this view, you will be able to filter the list to locate specific packs using the following options:

Filters Name along the top Details 
Deleted Show Deleted This will display your deleted packs
User User A list of all your employees
Sites Sites If you have access to multiple sites you can filter to a specific site. 
Newer Than Requested After Calendar with date picker 
Request Status Request Status

"Awaiting Response"

"Required Approval"

"Approved" 

Request Type Request Type

"Profile Change"; "Add on Pack", "Starter Pack", "Leaver Pack" 

Flagged Answers With Flagged Answers

Any pack that contains key questions that may require extra attention with appear with a flagged answers.

  • You have the ability to create saved views for your frequently filtered options, if applicable.

To find out more about saved views, click here

  • The actions available to you will depend on the status of the pack. 
    • If your pack is "Awaiting Response" or "Approved" you will see the option to view the pack itself and monitor the pack history, chat and soft delete.

    • If your pack is "Approval Required", you will see an option to mark the pack as approved, view history, chat and soft delete. 

For help approving a Pack in HR Automation, click HERE 

  • Other actions available to you include 
    • View History - this allows you to review and monitor the status of the pack. It will keep track of when the pack was sent, opened, viewed, signed and completed.

    • Chat with "Employee"- this allows you to open a direct chat link with the employee should you need to discuss or follow up with your employee. 

    • Delete - this allows you to soft delete a pack which may no longer be required or that you may have sent out in error. 

If you delete a pack, you will still be able to see the history associated with the pack under the "Show Deleted" filter.