How to Manage Career Paths and Schedule Employee Profile Changes
This article explains how to manage and update employee contract details, career paths, and length-of-service changes using the Career Path feature and related document workflows.
Key Highlights
- Use the Career Path feature (Staff Profile > HR > Career Path) to schedule future changes to an employee’s profile—such as pay-rate changes, job title changes, Sunday premiums, and promotions—so the system applies them automatically on the effective date.
- Use career path tags when building promotion/contract documents so generated packs reflect the new role and pay details.
- If a pay-rate must be applied retroactively, the rate can be backdated provided payroll is open.
Manage and schedule profile updates with Career Path
- Location: Staff Profile > HR > Career Path.
- Purpose: Schedule future updates to an employee’s profile (examples: wage increases, Sunday premiums, job title changes, promotions).
- How it works:
- Create or update a career path entry containing the new details (role, pay rate, premiums, start date).
- Ensure the start date is set in the future when you want the change to take effect.
- The system applies scheduled Career Path updates automatically on the employee’s effective start date (processed daily at 6:00 AM).
Creating promotion documents that reflect Career Path changes
- Use career path tags (not profile tags) when building promotion or contract documents:
- Profile tags reflect current profile details.
- Career path tags reflect the new/promoted details and ensure documents show correct "from–to" information.
- Document workflow steps:
- Build the promotion or contract document in the Document Store using career path tags for dynamic fields.
- Attach the document to a "Request Signature" form.
- Add the form to a pack.
- Assign that pack or form to trigger from the relevant career path entry so the correct document is issued when the career path becomes active.
Applying or correcting pay-rate changes
- To apply a correct pay-rate via Career Path:
- Update the employee’s pay-rate in the Career Path with the intended start date (the employee’s start date or the date the change should take effect).
- The system will apply that pay-rate on the career path start date during the daily 6:00 AM process.
- To correct or backdate a pay-rate already needed for payroll:
- You may backdate the pay-rate to begin on the required date if payroll is open. (Backdating to affect payroll requires payroll to be open.)
Notes on baseline career path records and data integrity
- When profiles are created, a related Career Path record is generated from profile information.
- Career paths are central for promotion packs and for tracking progression over time; ensuring baseline career path records exist for existing employees enables accurate historical "from–to" changes.
Troubleshooting tips
- If a scheduled change did not apply on the expected date:
- Confirm the career path entry has the correct start date and that it is set as a future-effective change.
- Confirm the change was entered in the Career Path (not only in profile fields).
- Allow for the system’s daily processing (runs at 6:00 AM) to apply scheduled updates.
- If a pay-rate must be included in an already-processed payroll:
- Prepare a backdated pay-rate change with the correct start date and ensure payroll is open so the backdate can be applied.
- Prepare a backdated pay-rate change with the correct start date and ensure payroll is open so the backdate can be applied.